Privacy Policy

AL-HIKMA PHARMACY respects the privacy of customers and website visitors. This page explains the basic information-handling practices for our website and WhatsApp-assisted service.

Information you may provide

When you contact us, you may choose to provide information such as your name, phone number, delivery details, enquiry details, and prescription information where relevant to your request.

How information is used

Information is used to respond to enquiries, review prescription-related requests, confirm product availability, coordinate orders or delivery enquiries, and provide customer support. We do not use this website to provide medical diagnosis or prescribing advice.

WhatsApp and third-party services

If you contact us through WhatsApp or another third-party service, information you send is also subject to that service provider’s applicable privacy practices. Please avoid sending information that is not necessary for your request.

Prescription information

Prescription information should only be shared when necessary for a pharmacy-related request. Access and handling should be limited to the purpose of reviewing and responding to that request, subject to applicable requirements.

Contact

For privacy-related questions, contact AL-HIKMA PHARMACY at alhikkmaapharmacy@gmail.com or 0308-0866645.